This policy outlines how we manage your personal data as it relates to Little House Bristol, a tradename for Barrington Innovation Ltd.
This is Version 1.1, and this policy was issued in March 2021. We may update this policy again in the future and will publish any subsequent versions of it here. If you have any questions about this policy, just get in touch –e-mail us at hello@littlehousebristol.co.uk
Personal data is highly valuable, and as we handle your personal data, we have responsibility to keep your data safe and we take this responsibility very seriously.
1. Who are we?
Little House Bristol (“we”, “us”, “our”) is a carpentry service, providing bespoke garden structures/playhouses and climbing frames. Little House Bristol is the trade name for Barrington Innovation Ltd, registration number: 09822809.
As a data controller, we collect, store and process personal data when you contact us via our site www.littlehousebristol.co.uk (the “Little House Bristol website”) or provide personal data to us by other means (e.g. Facebook, email, on the telephone). Our Privacy Policy explains how we treat your data, including personal data. These documents apply to your use of the Little House Bristol website, interactions with us on social media and messaging applications (e.g. Facebook and Whatsapp), email, telephone, and the Little House Bristol service, should you become a client.
2. What data do we collect, receive and keep?
“Personal data” is data that relates to, and identifies, a living person. Personal data is included in the information that you provide to us or that is provided during your interactions with us or our service, or in the information that you authorise a third party to give to us on your behalf.
With regards to personal data, Little House Bristol is fully compliant with our obligations under the General Data Protection Regulation (GDPR) and other applicable data protection legislation. Little House Bristol does not sell, rent, release, make available, disseminate, transfer, disclose, or otherwise communicate personal information to another business or a third party for monetary or other valuable consideration.
Little House Bristol does not collect or process any special categories of personal data, as defined under GDPR and the Data Protection Act 2018. We do not knowingly collect or solicit any personal data from anyone under the age of 16. In the event that we learn that we have collected personal data from a child under age 16 without verification of parental consent, we will delete that information as quickly as possible.
Your personal data includes the information you provide to us or that you authorise someone else to provide when you:
- Complete a Little House enquiry form;
- provide information about you in an enquiry, by telephone, social media or email;
- provide information about you in furtherance of our providing a service to you, e.g. should you become a client.
Examples of this personal data include name, email address, contact number, postal address, telephone number, as well as any correspondence sent by you to us. We save this data in a secure location, accessed only by password. This includes in our personal email system, and our password-secured business management application.
You are not required to provide any of this information to us, although not doing so may impact on our ability to respond to your enquiry.
3. What do we use your personal data for?
We collect and use your personal data primarily to respond to your enquiry and to provide you with our service. We do not use your data for marketing or to contact you in any other way other than in the furtherance of responding to your enquiry or our service to you, if you become a client.
We process all of the data that we use and collect in line with a set of processing conditions, which are the legal bases under which we have the authority to collect, use and store your personal information. We summarise these below.
Legitimate Interests
Where it is in our legitimate interests to do so, we will process your personal data within Little House Bristol, without prejudicing your interests or fundamental rights and freedoms. Examples include:
- analysing your personal data so that we can administer, support, improve and develop our business, customer service and features of the Little House Bristol service.
- improving your experience of the Little House Bristol service by conducting research and/or trend analysis.
4. Who do we share your information with?
We do not share your personal data with any third parties.
5. How long do we store your data for?
We aim to store your data for the minimum amount of time that provides benefit to you, and for as long as is necessary for the purposes of processing that are set out in this policy.
6. Can I export my data at any time?
You can export a copy of your data whenever you like, e.g. your personal data that we hold.
7. Can I delete my data at any time?
Yes. If you would like us to delete your data at any point, please contact us at hello@littlehousebristol.co.uk and we will fulfil this request.
8. Our use of cookies
We do not collect any cookies in the usage of our website.
9. Security and data storage
We strive to take all reasonable steps to keep your personal data secure once it has been transferred to our systems. We implement appropriate, industry-standard data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction.
Where we utilise third parties to help provide our services, we will always ensure that, as a minimum, the security policies and confidentiality arrangements of those third parties adhere to the same requirements that we impose and expect.
We use passwords to restrict access to our data storage accounts, and to keep your data secure.
We advise that, despite our best efforts, the internet is not a secure medium and therefore we cannot guarantee the security of any data transmitted to Little House Bristol. Any such transmission is at your own risk.
10. What are my rights under GDPR and how do you meet them?
The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union, which came into effect on 25th May 2018. Below we summarise your individual rights, provided by GDPR and how we meet them:
- Access to your personal data: You may ask us to confirm if we are processing your personal data, and you may request a copy of your personal data by contacting our team (see section 12).
- Right to change or withdraw your consent: Where you have given us consent to make use of your personal data for any of the purposes outlined in this policy, you may withdraw that consent by contacting us using the details located in section 12 of this policy. If you wish to change your contact preferences, get in touch.
- Right to rectification: If you need to update out-of-date or inaccurate information that we hold about you, please get in touch.
- Right to erasure: You are free to delete your data at any point, simply request that we delete it by contacting us (see section 12)
- Right to data portability: In certain circumstances you may ask us to provide you with the personal data that we hold about you in a structured, commonly used, machine-readable form, or ask for us to send such personal data to another data controller. Please get in touch if you would like us to do this.
- Right to object: In certain circumstances you may object to our processing of your personal data, e.g. for research/business strategy purposes. If this is the case, please get in touch.
- Right to restrict processing: You can ask us to restrict the processing of personal data we hold about you in certain circumstances. If you wish to do so, please get in touch.
- Make a complaint: You may make a complaint about our data processing activities to a supervisory authority. In the UK this is the Information Commissioner’s Office (ICO). Further details can be found on their website.
- Getting in touch: To make enquiries and/or to exercise any of your rights as outlined in this privacy policy please contact our team at hello@littlehousebristol.co.uk
11. Updates to our Privacy Policy
We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, so we advise that you should review this page periodically.
12. Getting in touch
If you have any queries relating to this Privacy Policy or Little House Bristol’s use of your personal, please contact us at hello@littlehousebristol.co.uk